2020 Chevrolet Colorado Owners Manual - Reporting Safety Defects

Reporting Safety Defects

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline

toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http:// www.safercar.gov; or write to:

1200 New Jersey Avenue, S.E. Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http:// www.safercar.gov.

go to:

www.tc.gc.ca/recalls (English)

www.tc.gc.ca/rappels (French) or write to:

Motor Vehicle Safety Directorate Defect Investigations and Recalls Division

80 Noel Street Gatineau, QC J8Z 0A1

Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

In the U.S., call 1-800-222-1020,

or write:

Chevrolet Motor Division Chevrolet Customer Assistance Center

P.O. Box 33170 Detroit, MI 48232-5170

In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:

General Motors of Canada Company

Customer Care Centre, Mail Code: CA1-163-005

1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

In Mexico, call 01-800-466-0811 or 01-800-508-0000.

In other Central America and Caribbean Countries, call


Download Manual