2020 Chevrolet Colorado Owners Manual - Connected Services

Connected Services


Navigation requires a specific OnStar or connected service plan.

Press Q to receive Turn-by-Turn directions or have them sent to the vehicle’s navigation screen,

if equipped.

    Press Q to connect to an Advisor.
    Request directions to be downloaded to the vehicle.
    Follow the voice-guided commands.

Functionality of the Voice Command button, if equipped, may vary by vehicle and region. For some vehicles, press = to open the OnStar app on the infotainment display. For other vehicles press = as follows.

Cancel Route

    Press =. System responds:

“OnStar ready,” then a tone.

    Say“Cancel route.” System responds:“Do you want to cancel directions?”
    Say“Yes.” System responds:“OK, request completed, thank you, goodbye.”

Route Preview

    Press =. System responds:

“OnStar ready,” then a tone.

    Say“Route preview.” System responds with the next three maneuvers.


    Press =. System responds:

“OnStar ready,” then a tone.

    Say“Repeat.” System responds with the last direction given, then responds with“OnStar ready,” then a tone.

354 Connected Services

Get My Destination

    Press =. System responds:

“OnStar ready,” then a tone.

    Say“Get my destination.” System responds with the address and distance to the destination, then responds with“OnStar ready,” then a tone.

Send Destination to Vehicle

Directions can be sent to the vehicle’s navigation screen, if equipped.

Press Q, then ask the Advisor to download directions to the vehicle’s navigation system, if equipped. After the call ends, the navigation screen will provide prompts to begin driving directions. Routes that are sent to the navigation screen can only be canceled through the navigation system.

See www.onstar.com (U.S.) or www.onstar.ca (Canada).


The following services help with staying connected.

For coverage maps, see www.onstar.com (U.S.) or www.onstar.ca (Canada).

Ensuring Security

    Change the default passwords for the Wi-Fi hotspot and myChevrolet mobile application. Make these passwords different from each other and use a combination of letters and numbers to increase the security.
    Change the default name of the SSID (Service Set Identifier).

This is your network’s name that is visible to other wireless devices. Choose a unique name and avoid family names or vehicle descriptions.

Wi-Fi Hotspot (If Equipped)

The vehicle may have a built-in

Wi-Fi hotspot that provides access to the Internet and web content at 4G LTE speed. Up to seven mobile

devices can be connected. A data plan is required. Use the in-vehicle controls only when it is safe to

do so.

    To retrieve Wi-Fi hotspot information, press = to open the OnStar app on the infotainment display, then

select Wi-Fi Hotspot. On some vehicles, touch Wi-Fi or Wi-Fi Settings on the screen.

    The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and signal quality (poor, good, excellent).
    To change the SSID or password, press Q or call

1-888-4ONSTAR to connect with an Advisor. On some vehicles, the SSID and password can be changed in the Wi-Fi Hotspot menu.

After initial set-up, your vehicle’s Wi-Fi hotspot will connect automatically to your mobile

devices. Manage data usage by turning Wi-Fi on or off on your mobile device, using the myChevrolet mobile app, or by contacting an OnStar Advisor. On some vehicles, Wi-Fi can also be managed from the Wi-Fi

Hotspot menu.

MyChevrolet Mobile App (If Available)

Download the myChevrolet mobile app to compatible Apple and Android smartphones. Chevrolet users can access the following services from a smartphone:

    Remotely start/stop the vehicle, if factory-equipped.
    Lock/unlock doors, if equipped with automatic locks.
    Activate the horn and lamps.
    Check the vehicle’s fuel level, oil life, or tire pressure,

if factory-equipped with the Tire Pressure Monitor System.

    Send destinations to the vehicle.
    Locate the vehicle on a map (U.S. market only).
    Turn the vehicle's Wi-Fi hotspot on/off, manage settings, and monitor data consumption,

if equipped.

    Locate a dealer and schedule service.
    Request roadside assistance.
    Set a parking reminder with pin drop, take a photo, make a note, and set a timer.
    Connect with Chevrolet on social media.

Features are subject to change. For myChevrolet mobile app information and compatibility, see my.chevrolet.com.

An active OnStar or connected service plan may be required. A compatible device,

factory-installed remote start, and power locks are required. Data rates apply. See www.onstar.com for details and system limitations.

Contact an OnStar Advisor to unlock the doors or sound the horn and flash the lamps.

OnStar Advisors can provide offers from restaurants and retailers on your route, help locate hotels,

or book a room. These services vary by market.

By monitoring and reporting on the vehicle's key systems, OnStar Advanced Diagnostics, if equipped, provides a way to keep up on maintenance. Capabilities vary by model. See www.onstar.com for details and system limitations.

Features are subject to change. For updates on feature capabilities, see my.chevrolet.com. Message and data rates may apply.